Resolution

The shortest path between two parties who can't agree is rarely a courtroom. Most of the time, it's a conversation they haven't had yet.

A neutral, confidential, and structured way to resolve business, partnership, workplace, and property disputes. Online mediation throughout the United States. Most matters close in one to three sessions.

Currently accepting new matters. Response within one business day.

Diagnose

Should you mediate?

Four quick questions. Honest answer in under a minute. No email, no commitment, no sales follow-up.

Question 1 of 4

Are both parties still talking to each other?

Has a lawsuit or formal claim been filed yet?

Do both sides want some kind of resolution?

What matters most to you right now?

Strong fit

Mediation is likely the right tool.

Based on your answers, this is exactly the kind of situation mediation was built for. Both sides are still talking, nothing's been filed, and there's a real desire to resolve things. The 15–30 minute call is the fastest way to know for sure...I'll give you a straight read on your specific situation, free, with no pressure.

Probably worth a call

Mediation could work, with the right framing.

Your situation has some friction...communication is strained, or one side may need convincing, or the matter has moved past the easy stage. Mediation is still very much on the table, but it'll take some thoughtful framing to bring the other party in. A 15–30 minute call will tell us quickly whether it's worth pursuing, and how.

May not be the right tool yet

Mediation may not fit your situation right now.

When communication is completely broken, the matter is deep into court, or one side is committed to "winning" over resolving, mediation is rarely the right starting point. That doesn't mean it's permanently off the table...situations evolve. If you'd like a five-minute call to talk through what might fit better, I'm happy to point you toward the right resource. No fee, no agenda.

Definition

A voluntary, confidential conversation guided by a neutral third party. The decision stays with you...not a judge, not an arbitrator.

Most matters resolve in one to three sessions, often inside a few hours of focused mediation. The cost runs at a small fraction of what an attorney would charge. Everything said in session is fully confidential...nothing can be used against either party if the matter later proceeds to court. You'll have a voice, and you'll be heard.

Compare

Which path is right for you?

If you're weighing whether to call a mediator, a lawyer, or an arbitrator first, this is the side-by-side.

Factor
Mediation
Litigation
Arbitration
Who decides
You and the other party
A judge or jury
An arbitrator
Typical cost
Lowest
Highest
Moderate to high
Timeline
Days to weeks
Months to years
Months
Confidentiality
Fully confidential
Public record
Usually private
Relationship after
Usually preserved
Usually damaged
Often strained
Outcome control
Full control
No control
No control
Best when
Both sides want resolution
No path to agreement
Contract requires it
Practice

What I mediate.

Five categories cover most of the work. Each one comes with the kinds of situations clients actually arrive with...if any of these sound familiar, the next step is a 15–30 minute call.

First — where are you in this

The advice changes based on which side of the table you're on.

You're the one who realized this needs outside help. The hardest part is usually how to invite the other side in without them feeling cornered, blamed, or trapped. On the 15–30 minute call we'll talk through framing the invitation so it lands as an opening, not an ambush...and what to do if the other party hesitates or stalls.

Someone has asked you to mediate. Smart move on their part...and a fair question on yours: "What am I actually agreeing to?" Mediation is voluntary, confidential, and gives you the same control over the outcome as the other party. You're not committing to settle. You're committing to a conversation. A 15–30 minute call will tell you exactly what to expect and what the trade-offs are.

Both sides recognize this needs to get resolved, and neither wants the cost or fallout of litigation. This is the strongest possible starting position for mediation...most matters in this position close in one to two sessions. The 15–30 minute call covers scope, timeline, and what each side should prepare. Then we schedule.

Business & Partnership

Co-founder disagreements, equity tension, operational deadlock, exits, and partner buyouts. Separate the personal from the structural and find the path that protects what's worth keeping.

Confidential · Voluntary · Off-record
If this sounds familiar
  • Two co-founders can't agree on a buyout valuation
  • A 50/50 partnership is deadlocked on a major decision
  • A business is dissolving and the founders need to split assets
  • An investor and operator are at odds over direction

Workplace Conflict

Manager-employee friction, team breakdowns, harassment complaints, and slow-burn resentment that quietly costs companies their best people. Off-record, designed to restore working trust.

Confidential · Pre-complaint · HR-friendly
If this sounds familiar
  • An employee is threatening to file a formal complaint
  • Two senior team members can no longer work together
  • A manager and direct report are in escalating conflict
  • HR has flagged a situation that needs neutral facilitation

Property & Tenancy

Landlord-tenant matters, lease disagreements, delinquency negotiations, and move-out resolutions. Drawn from a decade managing real estate assets...I know what the courts will and won't reward, and how to settle outside them.

Pre-litigation · Commercial & Residential
If this sounds familiar
  • A tenant is months behind and the relationship is broken
  • A landlord and tenant disagree on damages or security return
  • A commercial lease dispute is heading toward litigation
  • A property manager needs help negotiating a difficult move-out

Restructure & Transition

When roles shift, leadership changes, or a company is rebuilt mid-flight, the human friction often eclipses the org chart. Clarify roles, surface concerns, and bring teams through transition with dignity intact.

Multi-party · Leadership · Operational
If this sounds familiar
  • A family business is transitioning to the next generation
  • A merger has surfaced friction between leadership teams
  • A founder is stepping back and the team needs alignment
  • A reorg has created unresolved disputes over scope or authority

Vendor & Contract

Stalled invoices, scope disputes, contractor disagreements, and supplier relationships under strain. Practical mediation focused on the agreement you can both live with, not the one you'd argue about in court.

Bilateral · Pre-claim · B2B
If this sounds familiar
  • A vendor is refusing to refund a deposit or finish a scope
  • A contractor and client are disputing change orders or quality
  • A long-term supplier relationship is breaking down over terms
  • A service agreement has gone sideways and neither side will budge
Mediator

A career spent getting people back to yes.

Before mediation, more than a decade in real estate asset management...most recently as VP of Asset Management at Sun Equity Partners overseeing portfolios across New Jersey, Pennsylvania, Delaware, Connecticut, and Texas, and before that Director of Operations at OliveTree Management, where the portfolio grew from 120 units to over 2,800. The work was, in practice, a daily exercise in conflict resolution...aligning investors, owners, vendors, third-party managers, and tenants whose priorities almost never matched. The only currency that mattered was trust.

Before real estate, years of receivables management across multiple industries. Learning how to negotiate firmly without breaking the relationship that made the next conversation possible. Sales and warehouse operations for a custom furniture company before that. Each role taught the same lesson from a different angle...most conflicts aren't about what people say they're about, and most resolutions look nothing like the ones either side walked in expecting.

Certified by the National Association of Certified Mediators and commissioned as a Notary Public in Ocean County, New Jersey. But what clients say sets the work apart isn't the credential. It's having sat on the operator's side of the table long enough to recognize what's actually at stake.

The work runs on a few non-negotiables. Strict neutrality...I don't represent either side and I don't give legal advice. Full confidentiality on every conversation, on the record and off. A clear, mutually signed written agreement at the end of every successful matter. And a response to every inquiry within one business day...usually faster.

Credentials

Certified, commissioned, and accountable.

Two formal credentials anchor the practice...but they're the floor, not the ceiling. The fifteen-plus years of real estate, receivables, and operational leadership before them are what clients actually hire me for.

National Association of Certified Mediators certificate for Yaakov (Jake) Klor, Certificate Number 890486, valid February 25, 2025 through February 25, 2027

NACM Certified Mediator

National Professional Certification in Mediation. Issued by the National Association of Certified Mediators.

Certificate №
890486
Issued
February 25, 2025
Valid through
February 25, 2027
Certificate of Notary Public issued by the County of Ocean, State of New Jersey to Yaakov Klor, dated February 8, 2021

Notary Public, New Jersey

Commissioned Notary Public for the County of Ocean, State of New Jersey...able to formalize signed agreements at the conclusion of mediation.

Jurisdiction
State of New Jersey
County
Ocean
Commissioned
February 8, 2021
First Call

Fifteen to thirty minutes. Free. No commitment.

Most people don't know if mediation is the right tool until they describe what's happening out loud. The 15–30 minute call is built around that...a chance to talk it through and get a straight answer.

Minute 1
You describe what's happening
In your own words. No script, no intake form to fill out first. The opening minutes are listening...I want to understand the situation before anything else.
Minute 5
I ask clarifying questions
Who's involved, what's the history, what does a workable outcome look like. Nothing invasive...just enough to know what we're dealing with.
Minute 10
I tell you whether mediation fits
Honestly. If it's not the right tool, I'll say so and point you toward what is. If it is, I'll explain what the process would look like for your specific situation.
Minute 14
You leave with a clear next step
Either we schedule a first session, you go think about it, or you call someone better suited to help. No pressure, no follow-up sales call.
Outcomes

Real matters. Real agreements.

Mediation is confidential, so names and identifying details are removed. The shape of each resolution is real.

Business Dispute

A business dispute had been brewing for over a year, and by the time the parties reached me they were at their wit's end and ready to pursue legal action that would have hurt them both for years. I spoke with each side privately first, then brought them into a virtual room. Once they actually started listening to each other, the path opened up. Every person had a say in the outcome. All of them signed.

Result Resolved in 3 hours · No litigation · Mutual agreement signed
Workplace Conflict

A senior manager and a longtime employee were one filing away from an HR complaint that would have damaged both careers. Two sessions, a reset of expectations, a clear working agreement...both still at the company.

Result Resolved off-record · No complaint filed
Landlord-Tenant

A commercial tenant was four months behind, and the landlord was preparing to evict. One session uncovered the underlying cause, restructured the payment schedule, and kept the tenancy intact...lease still in force two years later.

Result Tenancy preserved · Arrears recovered in full
Vendor Dispute

A contractor and client were locked in a $40K dispute over scope creep on a renovation. Mediation surfaced what each side actually wanted...a revised scope, a partial credit, and a finished project both could live with.

Result Project completed · Both sides released claims

All outcomes anonymized; identifying details have been modified to preserve confidentiality.

Fees

Clear pricing. Always less than a lawyer.

A simple, transparent fee structure designed so people from all walks of life can access professional mediation. The initial 15–30 minute consultation is always free, and you'll know every fee before agreeing to anything.

Free consultation
A 15–30 minute call (depending on the matter) to understand your situation and tell you whether mediation is the right fit. Both sides are entitled to one. No commitment.
$0 No commitment
Standard mediation
Virtual or in-person session. A 2-hour minimum may apply for new matters. Most cases resolve in a few hours of focused work.
$200/hr Per hour
Prep & written agreement
Flat fee covering session preparation and the drafting of the final mutually-signed written agreement.
$100 Flat fee
Administrative fee
Per party, covering intake, scheduling, and the Agreement to Mediate. Fees may also be paid by one party on behalf of both.
$100 Per party
Specialized arrangements
Flat-rate plans for settlement cases, multi-account engagements, and industry programs. Flexible billing available for individuals or companies who need it...ask.
By quote Custom

All payments are required before services are rendered. Once paid, the session is scheduled. Prices do not include travel for in-person matters.

Endorsements

From colleagues and clients.

Letters of recommendation from those who've worked with Jake directly...in mediation training and in years of real-world dispute resolution.

NACM
National Association of Certified Mediators 244 Fifth Avenue, Suite T-205 · New York, NY 10001
Letter of Recommendation for Jake Klor

To whom this may concern:

It is with great pleasure that I recommend Jake Klor for any conflict resolution and mediation opportunities. I have had the privilege of knowing Jake as a Professor at the National Association of Certified Mediators...

Throughout the program, Jake consistently demonstrated outstanding academic performance, maintaining an A average...

I recommend Jake Klor without reservation.

Tanya Haggins Instructor
I recommend Jake Klor without reservation.
From Tanya's letter, after she observed Jake's work firsthand throughout his NACM certification program. Her recommendation reflects a high academic record paired with practical experience that, in her words, sets him apart.
Tanya Haggins Instructor National Association of Certified Mediators
All parties felt treated fairly and satisfied with the outcome.
Barry worked alongside Jake for years at Sun Equity Partners, watching him resolve everything from vendor invoicing disputes to complex tenant negotiations. His letter speaks to outcomes... not just process.
Barry Rothenberg Vice President Sun Equity Partners
SUNEQUITY
PARTNERS
Letter of Recommendation

To whom it may Concern,

I'm pleased to provide a recommendation on behalf of Jake Klor, who was a close colleague of mine at Sun Equity Partners...

Jake brought the firm tremendous value working through disputes with vendors and tenants. From simple disputes, to complex ones...

He always got the disputes resolved in a method that all parties felt treated fairly and satisfied with the outcome. He always achieved the lowest possible settlements, and then some.

Barry Rothenberg Vice President, Sun Equity Partners
Reach

Where I work, and who I work with.

Industries served

Work spans landlord-tenant disputes, partnership and business disputes, workplace conflict and restructuring, vendor and contract settlements, investor matters, and employee evaluations. Frequent referrals come from law firms, third-party HR firms, business consulting groups, construction and management companies, school admissions teams, and families navigating special-needs matters. If your situation doesn't fit cleanly into one of these, the easiest thing is to ask...most matters end up being more about the people than the industry.

Service area

Online mediation for clients throughout the United States, via secure video conference. Based in Lakewood, New Jersey for in-person sessions across the tri-state area. The remote format lets parties on opposite coasts meet in the same room, on the same day, without travel.

Questions

The questions people bring to a first call.

Twelve questions covering what mediation is, when it works, what it costs, and what happens if it doesn't. Tap any question to read the answer. If yours isn't here, ask it directly...every inquiry gets a personal response.

Question 01

What is mediation, and how is it different from arbitration or litigation?

Mediation is a voluntary, confidential process where a neutral third party helps disputing sides reach a mutually acceptable agreement. Unlike arbitration or litigation, the mediator doesn't impose a decision...the parties stay in control of the outcome.

The cost is dramatically lower, the timeline is much shorter, and in most cases the underlying relationship survives intact.

Question 02

When should I call a mediator?

Early. Most disputes are easier to resolve before legal fees, public escalation, or relationship damage set in.

If direct conversations have stalled but both sides still want a workable outcome, that's the window for mediation. Once positions harden and lawyers get involved, the cost and complexity climb fast.

Question 03

How much does mediation cost?

Standard rate is $200 per hour for virtual or in-person mediation, with a possible 2-hour minimum on new matters. A $100 flat fee covers prep and the final written agreement. A $100 administrative fee per party applies (fees may be paid by one party on behalf of both). Flat-rate plans are available depending on the level of service.

The initial 15–30 minute consultation is always free. All fees are paid up front, and once paid the date is scheduled. For most matters, the total cost runs at a small fraction of what an attorney would charge.

Question 04

How long does the process take?

Most matters resolve in one to three sessions, and many resolve in just a few hours of focused mediation. The timeline depends on the parties and the complexity of the case...but compared to litigation, which routinely takes months to years, mediation is dramatically faster.

One recent business dispute that had been brewing for over a year was fully resolved in 3 hours of mediation, with a mutually-signed agreement at the end.

Question 05

Is the final agreement legally binding?

The mediation process itself is voluntary. But the written agreement that comes out of mediation, once signed by both parties, is enforceable as a contract.

I document every resolution clearly so there's no ambiguity about what was agreed. Many parties choose to have their own attorneys review the agreement before signing...that's completely fine.

Question 06

Is everything really confidential?

Yes. Everything discussed during mediation is confidential. Nothing said in session can be used against either party later if the matter proceeds to court.

That confidentiality is part of what makes the process work. People say things in mediation they would never say in a deposition...because they know it stays in the room.

Question 07

Do I need a lawyer for mediation?

No. Many people mediate without lawyers. Some consult one beforehand, others have one review the final agreement, some bring counsel to sessions.

The mediator is neutral and does not give legal advice to either party. If you want to consult a lawyer at any point in the process, you should.

Question 08

Where do sessions take place?

Primarily online via secure video conference, which means I can mediate for clients anywhere in the United States. The remote format also lets parties on opposite coasts meet in the same room, on the same day, with no travel cost or time.

For matters where in-person works better, I'm based in Lakewood, New Jersey and serve the tri-state area. Some matters do best with both parties in the room together; others work better with the parties separated and the mediator going back and forth between caucus rooms. We'll figure out the right format for your situation.

Question 09

What if the other party refuses to participate?

Mediation requires both sides at the table. If the other party is hesitant, I can help you frame the invitation in a way that addresses their concerns.

Often the reluctance is about not wanting to look weak, or worry about being pressured into something. The right framing...emphasizing that mediation is voluntary, confidential, and gives both sides control over the outcome...usually resolves that.

Question 10

What types of disputes do you handle?

Business and partnership disputes, workplace conflict, vendor and contract disagreements, landlord-tenant matters, and operational disputes inside organizations going through restructuring or leadership transitions.

If you're unsure whether your situation fits, the easiest thing is to ask. The 15–30 minute consultation costs nothing and you'll get a straight answer about whether mediation is the right tool.

Question 11

What happens if we don't reach an agreement?

Then we don't. Mediation can end without a full agreement, and that's not a failure...sometimes the work surfaces enough clarity that the parties resolve it themselves later, or pursue a different path with a clearer head.

Even partial agreements (resolving some issues but not others) are common, valuable, and enforceable for what was agreed to.

Question 12

Can mediation work for emotionally charged disputes?

Often, yes. The structure of mediation...ground rules, neutral facilitation, private caucuses when needed...is specifically designed to contain heat while still allowing real progress.

The cases that resolve fastest are often the ones that looked impossible at the start. Once each side feels actually heard, the path to agreement opens up faster than people expect.

Contact

Get in touch.

Free 15–30 minute consultations, referrals, and general questions all start here. Personal response, usually within the same business day. Everything you share is kept confidential.

RegionUnited States · Online
HoursMon–Fri · 9–6 ET
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